I’ve lost a lot of time and money, but most importantly i’ve lost what little was left of my mind. but it’s TOTALLY WHACK! i’ve tried EVERYTHING to fix this problem (which was a complete mystery until today), including slews of corrspondence and infinite conversations with Dell online, telephone and in-home support, 2 different independent IT/tech support service companies (who came over, spent hours, charged large, and fixed nada), verizon technitions, etc! YIKES! i have no idea what this program is, how i got it or why i would ever use it (efax suits my faxing needs)!!? but i DO know that it’s cost me thousands of dollars by completely freezing my outlook (100% CPU usage) in the middle of the stinking workday!! timing is everything in my line of work and when it takes me half an hour to respond to an email, it can cost me thousands! Somer, on December 7th, 2006 at 4:07 pm Said: I have tried to reinstall Winfax over my old copy as well and when I do that, it appears to go well until I try and complete the install with “liveupdate” whereupon it connects to liveupdate fine, retrieves and loads all available data on the updates onto my computer fine, then, it hangs permantly on the :Disconnecting from the liveupdate serverâ€, and I have to Ctrl/alt/delete to bring up task manager and exit the program manually as it shows as â€œnot respondingâ€ regardless of how long I wait.

I have run all of the maintenance utilities such as rebuild phonebook, optimize phonebook, DB file repair, and restore default settings. I then have to double click the Winfax icon to bring it back up but the same thing will happen. However, now, when I go to my phonebook and bring up a recipient or add a new one, I can access the recipients last name, first name, Company and Misc records fine, but if I click the mouse anywhere on the lower part of the record, ie, fax number, phone number, cell number: my Winfax program disappears and I am starting at my windows boot up screen. I am recently back from a trade show and want to enter lots of information. Last week I did the Microsoft automatic updates without touching or changing any Winfax settings. I’ve been using Winfax (Now V10.0) on a stand alone machine for years with minimal issues. Bill C, on December 4th, 2006 at 12:30 pm Said:

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